Company Terms & Conditions - Sales | Shipping | Warranty | Returns
Factory Dropship Parts
Order Changes & Cancellations
We ship daily via UPS. Transit times can be viewed above under the Sales section. International shipping and customs rates apply to all countries outside the USA, Alaska and Hawaii shipments and
accommodate all changes and cancellations. If we cannot change/cancel the order before it has been processed, you will need to follow our Return Policy listed below.
We handle warranty claims on a case-by-case basis. When it has been determined the part is defective we will either replace it or work with the manufacturer to ensure your problems is resolved. No refunds will be given on shipping charges regarding warranty claims.
Qualified customers may elect for an open account. Our open account billing period ends on the 25th of each months with the statement due in full Net 10th. Any account not paid in full Net-15th will be
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Factory Dropships | Order Changes | Price-Match Policy | Product Warranty | Returns | Off-Highway Use
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source location. Guidelines and Limitations are as follows:
Racecar Engineering™ makes no written, oral, expressed, or implied statement of warranty or guarantee on any product sold, other than for defects in materials or workmanship as
Racecar Engineering™ promises to 'Meet or Beat' any advertised price on any product we sell. Proof of the advertised price is required that the part is 'In-Stock'at the alternative
Engineering™ Sales Department if you have any questions or need clarification about these factory imposed fees.
Many of the parts described or listed on this website and in our catalog are designed for off-highway use only. Installation of “off-highway” parts may impair your vehicle’s emission control system performance
workmanship as stated previously. Racecar Engineering™ will not assume liability for personal or property damage resulting from the use or misuse of any product we sell, whether on the street or on the race track. Purchase and/or use of these products implies recognition and acceptance of this entire warranty and disclaimer by customer.
All parts orders shipped directly from a manufacturer to any of our customers will be subject to the manufacturer's policy and additional fees may apply. Please contact the Racecar
Transit Time From Our Lakeland, Florida Facility
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We accept Visa, Mastercard, American Express, PayPal and also ship C.O.D.
and these parts should not be installed on any vehicle used on any street or highway. Any installation as such could adversely affect the warranty coverage for a street or highway vehicle and may also violate state or federal emission laws.
Price Matching Policy
sold and shipped from our facility in Lakeland, Florida. We may also ship at times from our Midwest Fulfilment Center or directly from the manufacturer to ensure our customers get their parts in a timely manner. All customers will be advised of order origination location prior to shipment. You can view the transit times for both locations below:
All special order products are subject to freight and handling charges from the manufacturer. No returns accepted on special order parts.
Disclaimer Of Warranty
RCE Terms & Conditions
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Product warranty claims should be must be made before the parts are installed. Due to the nature of their use, racing parts are not covered by warranty once they have been used.
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All C.O.D. shipment refusals will have a $25.00 handling charge and applicable freight charges billed to the customer's account.
All returned checks will be assessed a $25.00 service charge and account will be placed on C.O.D. Cash Only. Any unpaid NSF checks will be subject to collection and legal action.
Please call our customer service department to get your RMA number. Absolutely no returns after 60 days.
Unused goods may be returned within 60 days from date of purchase. Returns are subject to a minimum 15% restocking fee. No returns or refund without RMA number issued from Racecar Engineering™.
Our Sales Department is open from 9am-6pm Monday thru Friday and on Saturdays 9am until noon. Website orders may be placed 24/7. All telephone and web-based orders for Racecar Engineering™ are
placed on C.O.D. - A service charge of 1-1/2% per month will be charged on all past due accounts.
We will accept order changes/cancellations if the order shipping information has not been processed within our system. Please e-mail or call and we will try to
Expedited Shipping - Expedited shipping orders must be processed before 3PM EST. If you require rush same day shipping, please contact us before 3PM at 863-859-5438 and we will make every effort to accommodate your request.
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Special Order Products
Unfortunately, Racecar Engineering™ does NOT honor the following:
Transit Time From Our Midwest Fulfilment Center
are subject to UPS air shipping rates. A tracking number will be sent via e-mail after your product ships.
OVERSIZE PRODUCTS: Some oversize and very heavy parts must be shipped via Truck Freight (LTL) only. In these cases, we will attempt use the carrier with the best track record and most economical rate. Southeast U.S. customer orders that are oversize may also be shipped via ADL Delivery, as we have found that they provide a very good service and their rates are very reasonable. Many times ADL allows our customers to save money on shipping. We do not ship orders on Weekends or Holidays.